It is very important to know what to do if you find wrong school choices, programmes, dates of birth, and genders on the ๐๐ฆ๐ฆ๐ฃ๐ฆ ๐ฅ๐ฒ๐๐ถ๐ฒ๐ ๐ฎ๐ป๐ฑ ๐๐ผ๐ป๐ณ๐ถ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป ๐ฃ๐ผ๐ฟ๐๐ฎ๐น and what you cannot do.ย
In this publication, we will explain the following:
- Whether you can change the school choices on the CSSPS portal or date of birth by yourself.
- How to report Wrong School Choices, gender, and date of birth on the CSSPS Portal
- What your JHS or headmaster can do to help.
Barely a few hours after the activation of the ๐๐ฆ๐ฆ๐ฃ๐ฆ c๐ผ๐ป๐ณ๐ถ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป p๐ผ๐ฟ๐๐ฎ๐น to enable parents and candidates to check and confirm their school choices, many have begun to have worrying issues.
One of the issues has to do with parents or candidates not being able to log onto the CSSPS portal. There are three things you can do to resolve this.
Check the index number to confirm it is correct. If that is correct, add 25 to the index number to help you check the school choices in your dashboard.
If that does not work, also check the date of birth very well. Do not enter a wrong date of birth.
However, if the date of birth is giving you challenges, contact the Junior High School you attended and request the final date of birth submitted to WAEC during the BECE registration.
It is possible an error was made. If that is the case, use the wrong date of birth provided by the school to check the choices.
What Can You Do If There Are Wrong School Choices or Dates of Birth on the CSSPS Portal?ย
Where the schools you choose have been changed or are not arranged on the portal the way you submitted it, there is little that can be done about this issue directly on the portal.
According to the GES, no student or parent can change any of the uploaded schools or date of birth of gendar directly on the dashboard. The programmes cannot be changed, nor can the accommodation type be changed either.
This was confirmed by a communication by the GES Public Relations Officer, Mr. Daniel Fenyi, which indicated that “It must be noted that ๐๐ฐ๐ต๐ผ๐ผ๐น๐ ๐๐ฒ๐น๐ฒ๐ฐ๐๐ฒ๐ฑ ๐๐๐ก๐ก๐ข๐ง ๐ฏ๐ฒ ๐ฐ๐ต๐ฎ๐ป๐ด๐ฒ๐ฑ.”
However, the MoE has provided a chatbox through which you can report any issues you have after logging in.
He added that the technical team and the 24-hour team remain on standby to consistently take feedback and respond to them timely and appropriately.
On the portal, there is only the “CONFIRM CHOICES” button; hence, the wrong school choices on the CSSPS Portal cannot be corrected.
If you have issues with the details on the portal, DO NOT click on the “CONFIRM CHOICES” button. Keep reading for what you can do in such a case.
How to report Wrong School Choices on the CSSPS Portal to the Ministry of Education
From the above, it is clear that if you find any wrong school choices, programs, or dates of birth on the ๐๐ฆ๐ฆ๐ฃ๐ฆ ๐ฅ๐ฒ๐๐ถ๐ฒ๐ ๐ฎ๐ป๐ฑ ๐๐ผ๐ป๐ณ๐ถ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป ๐ฃ๐ผ๐ฟ๐๐ฎ๐น, it can not be changedby you. The MoE will use its descrtion in the final determination of the action to take. The checking school choices and date of birth on the portalis to help you know the schools you will be considered for during the placement processes as well as how you can log in finally when the placements are out.
Source: BECEPREP.COM
I still can’t access my ward’s own
That is very unfortunate. Do well to contact the school for the Date of Birth they used. Also add 25 to the index number.
My kid program for first choice has been changed, so please how do I report it
Find out from the head teacher of the school. They will have the details. However, we are sure that this is not possible now.
My ward choice have been changed
This issue is a big worry. Kindly contact the school. The school must be able to explain why the changes and what they can do to he;p.
My Junior brother’s choice of school was changed and the name of the school too was change
Use the MoE chatbox to inform them.
If a candidate confirms their choices, and those choices are incorrect, what is the official recourse or process for rectifying such errors after confirmation, despite the stated inability to change selections?
The Ministry of Education has asked that students or parents send details of issues discovered via their chat box introduced onto the portal. Check it and use it.
Please what about change of gender
Enter the details or the issue you have detected on through the message section of the chat box.
The feedback is that, these credentials do not our records
Check our response to the same question from you
The feedback is that ‘these credentials do not match our records.’
OK. In such a case, either the index number is wrong or the date of birth is wrong. If you chose the correct year, do not also forget to add 25 to the index number if the candidate sat the exam in 2025.
I chose Prempeh as first choice and residence was boarding and program was stem but It came as another school
Second choice program was stem and residence was boarding
Third choice program was stem and residence was boarding
Leave a comment of the cssps portal and also check from your Junior High School.